Get in Touch
Have questions about our platform? Want to learn more about how HQAV can help with your events? We’re here to help!
Contact Us
Fill out the form and our team will get back to you as soon as possible. We’re eager to hear from you and discuss how we can help with your event technology needs.
info@hqav.com
Phone
(778) 994-5443
Location
Vancouver, BC
Support Hours
Our team is available to assist you during the following hours:
- Monday - Friday:9:00 AM - 6:00 PM PST
- Saturday:10:00 AM - 4:00 PM PST
- Sunday:Closed
Frequently Asked Questions
Find answers to common questions about our platform and services.
How does the booking process work?
Our booking process is simple and streamlined. Clients create an account, search for qualified AV professionals based on event needs, and send booking requests. Professionals review and accept requests, and our system handles all the details, including contracts and payments.
How are freelancers vetted?
All professionals on our platform undergo a thorough vetting process, including background checks, skill verification, equipment knowledge assessments, and reference checks. We also maintain a rating system based on client feedback to ensure ongoing quality.
What types of events do you support?
Our platform supports a wide range of events, including corporate conferences, product launches, trade shows, concerts, weddings, educational seminars, and virtual/hybrid events. No matter the size or complexity, we have professionals who can meet your needs.
How much does it cost to use the platform?
Basic account creation is free for both clients and professionals. We charge a small service fee on completed bookings, which covers our platform maintenance, customer support, and payment processing. For detailed pricing, please contact our sales team.